The staff is very prpfessional and competent. They answer the phone every time I call.

Great customer service staff for two times experiences that I bought from TimeLuxury& CO.. the first one was gorgeous Breitling watch and the second was wonderful Patek Philippe watch..

This is my fourth watch purchase from SWE. Breitling B01. They are so easy to work with. I recommend buying from them if you are looking at one of their watches. Michael was helpful when I called to ask about the watch.

Having worn a Rolex Datejust 36 for the last 20 years, I was looking at renewing my watch collection with something that would give me the same premium feel while being more unique and different. I therefore spent a few weeks on the 'net comparing brands and models. Even as a first impression, TimeLuxury& CO Web site struck me as the most user-friendly as well as the one exuding the kind of elegance and sleek design that harmonizes with the product. After a few weeks, then, I had settled on three "finalists"--a steel and yellow gold Rolex Datejust Turn-O-Matic, an all-steel Cartier Ballon Bleu, and a truly unique Cartier Calibre featuring a brown dial and rose-gold bezel and bracelet-links. Which one to choose? I live three states away from Georgia, so a quick in-person visit was out of the question. So I decided to call TimeLuxury to pick their brains and perhaps get them to help me make a decision. The gentleman I spoke to, by the name of Ro, was quick to pull out the three watches in question and offer a Zoom call so that I could see them and learn more about them as well as the store. The Zoom call was quickly set up and Ro took me on a virtual tour of the shop. It's a super well organized outfit right out of a Bond movie--with a Web and photo department (which explains the excellence of their online presentation), a repair shop, a sales area, etc. Very impressive. Then Ro showed me the three models and upon some back and forth, I decided that the Cartier Calibre was my favorite. A couple key-strokes on their Web site, and I was able to order it the morning after, with the additional option of overnight shipping (a mere $50 extra). That was yesterday. Today, sure enough, I received my watch at 12 noon on the nose, and I couldn't be more pleased. The watch ships very securely, with triple packaging, in its box and with a red band around the bracelet--which allows you (as long as you don't remove it) to return the watch within 10 days if you so wish. As Ro had predicted, I have kept the watch and from now on it's going to be part of my signature look. Thank you TimeLuxury and thank you Ro for your excellent service. You have gained a loyal repeat customer.

Easy shopping, fast shipping and excellent communication

Very good watch buying experience and they responded timely to my questions after the sale. Condition of watch was exactly as described on their website.

Excellent experience. Purchased a Cartier Ballon Blue 28mm and the watch was received just as described on the site. Had a full experience with video call and phone calls from a sales associate who made ensured I was satisfied with the watch before I purchased it. Will most definitely buy my next watch from you guys. Thank you for everything.

I was able to FaceTime the preview of the watch which alleviated any concerns that I had About making my first purchase of this top of watch over the Internet The watch arrived in condition and my wife loved it.

Very helpful associate Zubair. FaceTimed before the purchase and it arrived when he said it would. Great watch! Will buy again

Just got my birth year watch from here. Angel was great to work with. Staff was super helpful when I needed it. Definitely will be reaching out to Angel in the future.